NHTSA Recalls

2019 Ram PROMASTER

2 open or recent recalls

2 open recalls

Open recalls

Units affected

Trucks in our DB

Carriers in DB

What this means

2 open or recent NHTSA recalls affect the 2019 Ram PROMASTER. Recall repairs are free at OEM dealers — but only if you take the truck in. If you operate this model, verify recall service status by submitting the VIN at the OEM dealer or via NHTSA.gov. Insurance underwriters and freight brokers increasingly ask carriers to confirm recall service is current before contract loads.

All 2 recalls for this vehicle

NHTSA Campaign

25V552000

0 affected

Issue: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.

Fix: Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysl

NHTSA Campaign

23V301000

0 affected

Issue: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.

Fix: Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA U

Frequently Asked Questions

Will an open recall fail a DOT inspection on a 2019 Ram PROMASTER?

An open recall does NOT automatically fail a Level 1, 2, or 3 DOT roadside inspection — those focus on brake, tire, light, HOS, and driver-fitness items. However, if the recall affects a safety-critical component that is showing visible defect (cracked brake line, leaking fuel line, etc.) and the inspector identifies the defect itself, it can result in an out-of-service violation. Best practice: complete recall service promptly to avoid the question entirely. Recall completion is free at the dealer.

How do I check if my specific VIN has open recalls?

Three ways: (1) Enter your VIN at NHTSA.gov/recalls — free, instant. (2) Call any Ram dealer and provide your VIN — they'll look up open campaigns. (3) Use our VIN decoder tool at /vin/ which cross-references against our recall database. The fastest is the NHTSA site; the most useful for fleet operators is the dealer call (they can also schedule the repair on the spot).

Who pays for recall repairs?

The manufacturer pays. Recall service is free at any authorized OEM dealer regardless of the truck's age, mileage, or who owns it now. The exception: if recall service is more than 10 years old, some manufacturers can decline (rare on commercial trucks). Ram/PROMASTER recall service typically takes 1–4 hours of dealer shop time depending on the campaign — usually no charge for parts or labor.

What's the difference between a recall and a TSB on a Ram?

A recall (NHTSA campaign) is a manufacturer-mandated safety repair — free and required. A TSB (Technical Service Bulletin) is the manufacturer telling dealers about a known issue and the recommended fix, but TSB repairs are typically NOT free — owners pay parts and labor. Recalls fix safety risks; TSBs fix quality/reliability issues that aren't safety-related. If you're seeing a problem that ISN'T on the recall list, search TSBs for Ram PROMASTER 2019 — there may be a documented fix.

Can I keep operating a 2019 Ram PROMASTER with an open recall?

Legally yes (no federal law prohibits operating a vehicle with open recalls on a commercial truck — only some passenger-vehicle resale rules apply). Practically: depends on the specific recall. Safety-critical recalls (brakes, steering, fuel system) should be addressed immediately — both for safety and because insurance carriers and shippers increasingly track this. Less-critical recalls (lighting, infotainment) can wait until your next dealer visit. Always review the specific recall summary to understand severity.

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2019 Ram PROMASTER

What this means

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