NHTSA Recalls

2010 Mack CXU

3 open or recent recalls

3 open recalls

Open recalls

Units affected

Trucks in our DB

Carriers in DB

What this means

3 open or recent NHTSA recalls affect the 2010 Mack CXU. Recall repairs are free at OEM dealers — but only if you take the truck in. If you operate this model, verify recall service status by submitting the VIN at the OEM dealer or via NHTSA.gov. Insurance underwriters and freight brokers increasingly ask carriers to confirm recall service is current before contract loads.

All 3 recalls for this vehicle

NHTSA Campaign

14V205000

0 affected

Issue: Mack Trucks Inc. (Mack) is recalling certain model year 2010-2015 CXU trucks manufactured November 20, 2009, through January 27, 2014, and equipped with dual vertical exhaust pipes. The white conspicuity reflectors on the rear of the cab could be blocked by the exhaust pipes. As such, these vehicles do not conform to Federal Motor Vehicle Safety

Fix: Mack will notify owners, and dealers will inspect the trucks and if the reflectors are blocked, they will add two vertical white reflectors to the rear glass , free of charge. The recall began on May 30, 2014. Owners may contact Mack Customer Service at 1-336-393-2000. Mack's number for this reca

NHTSA Campaign

11V370000

0 affected

Issue: MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2010-2011 CHU, CXU AND GU HEAVY TRUCKS MANUFACTURED FROM JULY 12, 2010, THROUGH JULY 23, 2010 FOR A POTENTIALLY DEFECTIVE WELD ON THE SHAFT THAT THE CLUTCH PEDAL ATTACHES TO.

Fix: DEALERS WILL REPLACE THE CLUTCH PEDAL SHAFT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 29, 2011. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.

NHTSA Campaign

10V536000

0 affected

Issue: MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2010 THROUGH 2011 CXU, HEAVY TRUCKS MANUFACTURED FROM AUGUST 12, 2009, THROUGH AUGUST 31, 2010. THE REAR HOLD-DOWN BRACKETS THAT SECURE THE BATTERY BOX LID MAY BE ROTATED TOO FAR FORWARD, WHICH MAY RESTRICT THE BATTERY BOX LID FROM PROPERLY SEATING.

Fix: MACK WILL INSPECT AND ADJUST THE REAR HOLD-DOWN BRACKETS AS REQUIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 1, 2010. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.

Frequently Asked Questions

Will an open recall fail a DOT inspection on a 2010 Mack CXU?

An open recall does NOT automatically fail a Level 1, 2, or 3 DOT roadside inspection — those focus on brake, tire, light, HOS, and driver-fitness items. However, if the recall affects a safety-critical component that is showing visible defect (cracked brake line, leaking fuel line, etc.) and the inspector identifies the defect itself, it can result in an out-of-service violation. Best practice: complete recall service promptly to avoid the question entirely. Recall completion is free at the dealer.

How do I check if my specific VIN has open recalls?

Three ways: (1) Enter your VIN at NHTSA.gov/recalls — free, instant. (2) Call any Mack dealer and provide your VIN — they'll look up open campaigns. (3) Use our VIN decoder tool at /vin/ which cross-references against our recall database. The fastest is the NHTSA site; the most useful for fleet operators is the dealer call (they can also schedule the repair on the spot).

Who pays for recall repairs?

The manufacturer pays. Recall service is free at any authorized OEM dealer regardless of the truck's age, mileage, or who owns it now. The exception: if recall service is more than 10 years old, some manufacturers can decline (rare on commercial trucks). Mack/CXU recall service typically takes 1–4 hours of dealer shop time depending on the campaign — usually no charge for parts or labor.

What's the difference between a recall and a TSB on a Mack?

A recall (NHTSA campaign) is a manufacturer-mandated safety repair — free and required. A TSB (Technical Service Bulletin) is the manufacturer telling dealers about a known issue and the recommended fix, but TSB repairs are typically NOT free — owners pay parts and labor. Recalls fix safety risks; TSBs fix quality/reliability issues that aren't safety-related. If you're seeing a problem that ISN'T on the recall list, search TSBs for Mack CXU 2010 — there may be a documented fix.

Can I keep operating a 2010 Mack CXU with an open recall?

Legally yes (no federal law prohibits operating a vehicle with open recalls on a commercial truck — only some passenger-vehicle resale rules apply). Practically: depends on the specific recall. Safety-critical recalls (brakes, steering, fuel system) should be addressed immediately — both for safety and because insurance carriers and shippers increasingly track this. Less-critical recalls (lighting, infotainment) can wait until your next dealer visit. Always review the specific recall summary to understand severity.

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2010 Mack CXU

What this means

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