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O Trucking
NHTSA Owner Complaints

2017 RAM 5500

21 owner-reported issues

Owner-reported data
Total complaints
21
Crash reports
0
Fire reports
2
Open recalls
0

What this means

21 NHTSA complaints filed on 2017 RAM 5500. Light sample — pattern recognition is limited but specific complaints may still be useful. The dominant complaint patterns are: POWER TRAIN (24%), SERVICE BRAKES, HYDRAULIC (14%), TIRES (10%). These three categories cover 48% of all reports — typical signal that there are 2-3 known systemic issues on this make/model/year, not random faults.

Top reported issues
  • #1POWER TRAIN
    5 (24%)
  • #2SERVICE BRAKES, HYDRAULIC
    3 (14%)
  • #3TIRES
    2 (10%)
  • #4STEERING
    1 (5%)
  • #5ENGINE
    1 (5%)
  • #6SERVICE BRAKES
    1 (5%)
  • #7VEHICLE SPEED CONTROL,SERVICE BRAKES
    1 (5%)
  • #8WHEELS
    1 (5%)
  • #9STEERING,POWER TRAIN,FUEL/PROPULSION SYSTEM
    1 (5%)
  • #10SUSPENSION,TIRES
    1 (5%)
Recent complaint examples
SERVICE BRAKES, HYDRAULIC0000-00-00

The contact owns a 2017 Ram 5500. The contact stated that the ABS and traction control warning lights were illuminated. The braking system was not operating normally. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The dealer was…

WHEELS,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE0000-00-00

My vehicle does not currently show an open recall in the NHTSA VIN lookup, but the vehicle has experienced repeated and potentially catastrophic wheel and brake-related failures. I am requesting that NHTSA review these incidents for a possible safety defect and determine whether …

SERVICE BRAKES, HYDRAULIC0000-00-00

The contact owns a 2017 Ram 5500. The contact stated that an unknown warning light appeared on the instrument panel which stated that the ABS function was not available and that the 4WD was disabled. The vehicle was taken a dealer where they kept the vehicle for over a week where…

SERVICE BRAKES, HYDRAULIC0000-00-00

The contact owns a 2017 Ram 5500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulics); however, the part to do the recall repair was not yet available. Several local dealers were made aware of the issue and confirmed that parts were …

SERVICE BRAKES0000-00-00

ABS Pump Faulty and needed replacement at 10, 866 miles in 2022 when vehicle was just 5 years old. Cost at this time was $1459. Now just 2 years later and only 3000 additional miles ABS Pump is again faulty and unable to replace but no module is available at this time.…

ELECTRICAL SYSTEM,ENGINE0000-00-00

The contact owns a 2017 Ram 5500. The contact stated that on several occasions while turned on the vehicle shut off and would not restart. The contact stated that the fuel fuse was replaced at the residence by an independent mechanic but the failure reoccurred. The vehicle was ta…

WHEELS0000-00-00

The contact owns a 2017 Ram 5500. The contact received notification of NHTSA Campaign Number: 21V398000 (Wheels) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was…

POWER TRAIN0000-00-00

The contact owns a 2017 Ram 5500. The contact stated while driving approximately 70-75 MPH, there was a loud banging sound coming from the vehicle. The contact stated that the transfer case had fractured and the front driveshaft had failed. The vehicle was towed and remained at t…

Related

Frequently Asked Questions

Are these RAM 5500 2017 complaints verified by NHTSA?
NHTSA collects complaints from owners but does NOT verify each one. The complaints below are unfiltered owner reports — useful for spotting patterns, but a single complaint doesn't prove a defect. Pay attention to: (1) volume of complaints on the same component, (2) consistency of described symptoms, and (3) whether NHTSA has opened a formal investigation or issued a recall on the same component. If a component appears in 5+% of complaints, that's usually a real pattern worth taking seriously.
Should I avoid buying a 2017 RAM 5500 based on these complaints?
It depends on the components reported. 21 complaints across roughly tens of thousands of trucks of this model year is a light signal. Compare against other model years of the same truck — if 2022 has 3x more complaints than 2020 or 2024, that specific year has issues. Also check whether the most-reported component is something you can preventively address (e.g., DEF system issues can be mitigated with quality fluid + dealer software updates).
Have any of these complaints led to recalls on the 2017 RAM 5500?
Not currently. Owner complaints don't automatically trigger recalls — NHTSA reviews complaint patterns and opens investigations when warranted. Recalls usually happen when a complaint pattern correlates with documented field failures or safety incidents. Even without recalls, repeated complaints on the same component is signal worth noting in your purchase decision.
How do I file my own complaint about a RAM truck?
Visit NHTSA.gov/file-complaint. You'll need: your VIN, the date of incident, description of what happened, and component affected (drivetrain, brakes, etc.). Filing takes ~10 minutes and adds your data point to the public record. This is the input that triggers NHTSA investigations. For commercial trucks, fleet operators reporting issues at scale (10+ similar reports) often accelerate NHTSA's review timeline.
What's the most expensive complaint pattern on the 2017 RAM 5500?
Based on the complaint data: the top reported issue is 'POWER TRAIN' with 5 reports. Depending on the specific failure mode, this can range from a few hundred dollars (sensor replacement) to several thousand (transmission rebuild, DPF replacement, engine work). The complaint pattern alone won't tell you cost — check the symptoms described for hints about the actual root cause. Most commercial-truck complaints describe symptoms ($1,500–$5,000 repair range is typical), not catastrophic failures.

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