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NHTSA Owner Complaints

2017 RAM 4500

5 owner-reported issues

Owner-reported data
Total complaints
5
Crash reports
2
Fire reports
0
Open recalls
0
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What this means

5 NHTSA complaints filed on 2017 RAM 4500. Light sample — pattern recognition is limited but specific complaints may still be useful. The dominant complaint patterns are: SERVICE BRAKES, HYDRAULIC (40%), POWER TRAIN (20%), SUSPENSION,POWER TRAIN,AIR BAGS (20%). These three categories cover 80% of all reports — typical signal that there are 2-3 known systemic issues on this make/model/year, not random faults.

Top reported issues
  • #1SERVICE BRAKES, HYDRAULIC
    2 (40%)
  • #2POWER TRAIN
    1 (20%)
  • #3SUSPENSION,POWER TRAIN,AIR BAGS
    1 (20%)
  • #4SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
    1 (20%)
Recent complaint examples
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE0000-00-00

Manufacturer Recall NumberC4B NHTSA Recall Number24V-896 there is a abs module recall on this truck we rear ended a city bus three people seriously injured . and hurt we have been calling for 5 years no help please help [XXX] blackjack towing and recovery [XXX] INFORMATION REDA…

CrashInjuries
SERVICE BRAKES, HYDRAULIC0000-00-00

See attached document for complaint.…

SERVICE BRAKES, HYDRAULIC0000-00-00

The contact owns a 2017 Ram 4500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had excee…

SUSPENSION,POWER TRAIN,AIR BAGS0000-00-00

The contact owns a 2017 RAM 4500. The contact stated while towing 3 vehicles and driving 60 mph, when the front of the vehicle began to vibrate. The contact stated no warning light was illuminated. The contact stated he continued driving but began to change to the right lane when…

Crash
POWER TRAIN0000-00-00

TL* THE CONTACT OWNS A 2017 RAM 4500. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION ERRONEOUSLY SWITCHED INTO NEUTRAL AND THE VEHICLE DECELERATED. DURING THE FAILURE, THE SERVICE ENGINE INDICATOR ILLUMINATED AND THE DISPLAY INDICATED THAT THE TRANSMISSION WAS STILL IN THE DRIVE …

Related

Frequently Asked Questions

Are these RAM 4500 2017 complaints verified by NHTSA?
NHTSA collects complaints from owners but does NOT verify each one. The complaints below are unfiltered owner reports — useful for spotting patterns, but a single complaint doesn't prove a defect. Pay attention to: (1) volume of complaints on the same component, (2) consistency of described symptoms, and (3) whether NHTSA has opened a formal investigation or issued a recall on the same component. If a component appears in 5+% of complaints, that's usually a real pattern worth taking seriously.
Should I avoid buying a 2017 RAM 4500 based on these complaints?
It depends on the components reported. 5 complaints across roughly tens of thousands of trucks of this model year is a light signal. Compare against other model years of the same truck — if 2022 has 3x more complaints than 2020 or 2024, that specific year has issues. Also check whether the most-reported component is something you can preventively address (e.g., DEF system issues can be mitigated with quality fluid + dealer software updates).
Have any of these complaints led to recalls on the 2017 RAM 4500?
Not currently. Owner complaints don't automatically trigger recalls — NHTSA reviews complaint patterns and opens investigations when warranted. Recalls usually happen when a complaint pattern correlates with documented field failures or safety incidents. Even without recalls, repeated complaints on the same component is signal worth noting in your purchase decision.
How do I file my own complaint about a RAM truck?
Visit NHTSA.gov/file-complaint. You'll need: your VIN, the date of incident, description of what happened, and component affected (drivetrain, brakes, etc.). Filing takes ~10 minutes and adds your data point to the public record. This is the input that triggers NHTSA investigations. For commercial trucks, fleet operators reporting issues at scale (10+ similar reports) often accelerate NHTSA's review timeline.
What's the most expensive complaint pattern on the 2017 RAM 4500?
Based on the complaint data: the top reported issue is 'SERVICE BRAKES, HYDRAULIC' with 2 reports. Depending on the specific failure mode, this can range from a few hundred dollars (sensor replacement) to several thousand (transmission rebuild, DPF replacement, engine work). The complaint pattern alone won't tell you cost — check the symptoms described for hints about the actual root cause. Most commercial-truck complaints describe symptoms ($1,500–$5,000 repair range is typical), not catastrophic failures.

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