NHTSA Owner Complaints

2024 Peterbilt 389

2 owner-reported issues

Owner-reported data

Total complaints

Crash reports

Fire reports

Open recalls

What this means

Fewer than 5 NHTSA complaints filed on 2024 Peterbilt 389. Either the truck is too new for a meaningful sample, or owners aren't reporting issues to NHTSA.

Top reported issues

#1SERVICE BRAKES
1 (50%)
#2SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
1 (50%)

Recent complaint examples

SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM0000-00-00

The contact owns a 2024 Peterbilt 389. The contact stated while driving at various speeds, the vehicle experienced an inaccurate reading of the adaptive cruise control, causing the cruise control to disengage. Additionally, the contact stated after driving for an hour, the ABS, t…

SERVICE BRAKES0000-00-00

ABS tone rings are prone to premature corrosion and rust jacking causing the ABS system to fail along with the traction control. This corrosion causes the rings to warp prematurely. Not only is this an expensive and time-consuming fix, but it is also an extreme safety hazard. Thi…

Frequently Asked Questions

Are these Peterbilt 389 2024 complaints verified by NHTSA?

NHTSA collects complaints from owners but does NOT verify each one. The complaints below are unfiltered owner reports — useful for spotting patterns, but a single complaint doesn't prove a defect. Pay attention to: (1) volume of complaints on the same component, (2) consistency of described symptoms, and (3) whether NHTSA has opened a formal investigation or issued a recall on the same component. If a component appears in 5+% of complaints, that's usually a real pattern worth taking seriously.

Should I avoid buying a 2024 Peterbilt 389 based on these complaints?

It depends on the components reported. 2 complaints across roughly tens of thousands of trucks of this model year is a light signal. Compare against other model years of the same truck — if 2022 has 3x more complaints than 2020 or 2024, that specific year has issues. Also check whether the most-reported component is something you can preventively address (e.g., DEF system issues can be mitigated with quality fluid + dealer software updates).

Have any of these complaints led to recalls on the 2024 Peterbilt 389?

Not currently. Owner complaints don't automatically trigger recalls — NHTSA reviews complaint patterns and opens investigations when warranted. Recalls usually happen when a complaint pattern correlates with documented field failures or safety incidents. Even without recalls, repeated complaints on the same component is signal worth noting in your purchase decision.

How do I file my own complaint about a Peterbilt truck?

Visit NHTSA.gov/file-complaint. You'll need: your VIN, the date of incident, description of what happened, and component affected (drivetrain, brakes, etc.). Filing takes ~10 minutes and adds your data point to the public record. This is the input that triggers NHTSA investigations. For commercial trucks, fleet operators reporting issues at scale (10+ similar reports) often accelerate NHTSA's review timeline.

What's the most expensive complaint pattern on the 2024 Peterbilt 389?

Based on the complaint data: the top reported issue is 'SERVICE BRAKES' with 1 reports. Depending on the specific failure mode, this can range from a few hundred dollars (sensor replacement) to several thousand (transmission rebuild, DPF replacement, engine work). The complaint pattern alone won't tell you cost — check the symptoms described for hints about the actual root cause. Most commercial-truck complaints describe symptoms ($1,500–$5,000 repair range is typical), not catastrophic failures.

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2024 Peterbilt 389

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